Drain help in Plymouth and Devon
A blocked drain can ruin your day. Water backs up, smells rise, and the sink stops working. This site helps you send a request for an engineer, because you may not know who to call. You can send it at any hour, and you can mark it urgent.
A slow sink or a bath that will not empty is often the first sign. Our guide to the signs of a blocked drain shows what to look for first. However, if the water keeps rising, say so in your request. That way the engineer knows the job is urgent.
Drain work covers more than clearing a blockage. Start with blocked drain help if a sink, bath or toilet will not empty. Drain jetting washes a pipe clean with high-pressure water, while a CCTV drain survey shows the inside of the pipe on camera.
If a pipe has cracked, drain repairs can fix it. Floods and sewage need quick action, so see the emergency drain services page. Since every job differs, you can also browse all drain services in one place.
Drains are the main job here, but you can also ask about plumbing and gas boilers. A Gas Safe registered engineer must do gas work, so see boiler servicing and boiler repair. For burst pipes and hidden leaks, read about an emergency plumber or leak detection and repair. If you are planning a new room, see bathroom fitting, which is installation work and not gas work.
The site covers Plymouth and eight nearby towns, and each has its own page. Start with the Plymouth page for the city itself. Saltash, Plympton and Tavistock have pages too, while the rest are on the locations page.
Popular drainage services
Drain Unblocking
Clearing blockages in indoor and outdoor drains View Drain UnblockingCCTV Drain Surveys
A camera look inside the pipe to find the cause View CCTV Drain SurveysDrain Jetting
High-pressure water to wash a drain clean View Drain JettingEmergency Drain Services
Flooding and sewage problems that cannot wait View Emergency Drain ServicesDrain Repairs
Fixing cracked, collapsed or broken drain pipes View Drain RepairsPlumbing, bathroom and boiler help
Boiler Servicing
Gas boiler checks View Boiler ServicingEmergency Plumber
Burst pipes and urgent leaks View Emergency PlumberBoiler Repair
Gas boiler faults View Boiler RepairLeak Detection and Repair
Finding and mending leaks View Leak Detection and RepairBathroom Fitting
Installing a new bathroom View Bathroom FittingHow it works
1) Send your request
Fill in the form with your postcode and the problem. Say if the job is urgent, because that helps the engineer plan. Add notes if you know the cause.
2) Agree the work
We pass your request to an engineer who can take the job. They can then contact you, although the time this takes may vary. Ask for a written quote before work starts.
3) Check the result
Ask the engineer to explain the cause when the work ends. Ask what guarantee covers the work, since you may need it later. Keep the paperwork in case the problem returns.
What to ask before you agree
Prices differ with the job, the access and the time of day. Because of that, a written quote helps you compare your options. A few questions up front can save trouble later.
- Ask for a written quote before work starts.
- Ask whether there is a call-out charge.
- Ask what guarantee covers the work.
- Ask to see proof of insurance.
Homes and businesses can both send a request, and landlords and letting agents can too. Say which kind of property it is, since that changes the work. A shop kitchen, for example, needs different work from a bathroom.
Coverage near Plymouth
Pick your town to see drain advice for it. Each page lists the services you can request there. Plymouth is the main area, while the others are nearby towns.
Frequently asked questions
Can I send an emergency request at night?
Yes. You can send a request through the form 24/7, including weekends. Mark it urgent and say what is happening. However, how fast an engineer can attend depends on who takes the job. Ask for an arrival time. See our emergency drain services page for more.
Is there a call-out charge?
Charges differ between engineers. Ask whether there is a call-out charge before you agree to a visit. Also ask for a written quote before work starts, because that avoids surprises.
What locations does the site cover?
The site covers Plymouth and eight nearby towns in Devon and Cornwall. Pick yours on the locations page to see what you can request there. Still not sure if your street is covered? Send a request and say where you are.
How do I pay for the work?
You agree payment with the engineer who takes the job. Ask which payment methods they accept before work starts, because methods differ. Ask for a receipt when you pay.
Can I send a request for a business property?
Yes. You can send a request for a shop, office, restaurant or other business site. Typical jobs include blockages and repairs. For example, commercial drain jetting is one option for kitchens with grease build-up.
What is a CCTV drain survey and when is it needed?
A CCTV drain survey uses a small camera to look inside your drain pipes. It helps when blockages keep coming back, because it shows the cause. It can also show cracks and damage. If you are buying a home, a pre-purchase drain survey checks the drains before you commit.
Want more answers? Read the full FAQ page, since it has more questions. You can also use the online request form.
Need urgent plumbing or drainage help?
Send a request online and mark it urgent. You can send one at any hour in Plymouth and surrounding areas, although attendance depends on the engineer.
Request a quote